Fligence Catchment/ZIP-OD FAQ

General

• Glossary
• Productivity Tips
• Host Airport vs. Origin Airport: What’s the Difference?

Navigating the Dashboard

• How do I hide the menu panel?
• Can I zoom in on the heat maps?
• Can Fligence platform be used on a mobile device?

Filters & Controls

• Why does the dashboard show no result after I apply a filter that should return data?
• Why doesn’t anything happen after I change a dashboard control?
• How do I fix the “There was a problem displaying this chart” error?
• Why no result is returned for a large O&D?
• How to use the Extra Condition filter?

Chart

• What types of charts can AI generate?

Customization & Grouping

• How do I define a custom catchment area?
• How do I group airports, airlines, or aircraft?